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Privacy Policy

Introduction

Streamix ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our video hosting service (the "Service").

As a privacy-focused platform, we collect only the minimum data necessary to operate the Service. We never sell, rent, or trade your personal information to third parties.

By using the Service, you agree to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Service.

1. Information We Collect

We collect different types of information depending on how you use the Service:

1.1 Account Registration Information

  • Email address: Used for account verification, communication, and password recovery
  • Username: Your chosen display name on the Service
  • Password: Stored in hashed format using industry-standard encryption
  • IP address: Collected at registration for security and abuse prevention
  • Device information: Browser type, operating system, and device type for security purposes

1.2 Information from Viewers (Non-Registered Users)

  • IP address: Used for analytics, security, and legal compliance
  • Browser and device information: Browser type, operating system, device type, and screen resolution for optimized video delivery

We do not require viewers to create accounts or provide personal information to watch videos.

1.3 Video Content and Metadata

  • Video files: The actual video content you upload
  • File metadata: File size, duration, format, resolution, codec information
  • Upload timestamp: Date and time of upload
  • Thumbnails: Automatically generated for previews

We do not scan or analyze the content of uploaded videos for purposes other than technical processing.

1.4 Usage and Analytics Data

We use Cloudflare Analytics to collect aggregated, non-personally identifiable information about Service usage:

  • Page and video views
  • Traffic sources and referrers
  • General geographic location (country/region level)
  • Browser and device statistics

Cloudflare Analytics operates in a privacy-respecting manner and does not use cookies or track individual users across websites.

1.5 Payment Information (Paid Subscriptions)

We accept cryptocurrency payments only to maintain user privacy. When you purchase a subscription:

  • Transaction ID: Stored for subscription verification purposes
  • No personal payment data: We do not collect credit card or bank information
  • Cryptocurrency transactions are processed through third-party providers; we do not access wallets or financial details

1.6 Cookies and Session Management

We use essential cookies only for session management:

  • Authentication cookies to keep you logged in
  • Session cookies to maintain preferences and session state

We do not use advertising or tracking cookies for profiling or behavioral tracking.

1.7 Third-Party Advertising

Video pages may display ads by third-party networks. We do not share your personal data, email, or content with these networks. They may independently collect information such as pages viewed, IP address, and cookie data. We have no control over their tracking technologies, and their practices are governed by their own privacy policies.

2. How We Use Your Information

  • Service Operation: Managing accounts, authenticating users, hosting and streaming videos, generating thumbnails, verifying subscriptions
  • Communication: Account notifications, support responses, TOS and Privacy Policy updates. No marketing emails without consent
  • Security and Abuse Prevention: Detecting and preventing fraud, spam, malicious activity, and enforcing TOS
  • Analytics and Service Improvement: Understanding user interactions, improving performance, and resolving technical issues
  • Legal Compliance: Responding to lawful requests, enforcing legal rights

3. Data Storage and Security

3.1 Storage

Your data is stored securely using industry-standard measures to prevent unauthorized access, disclosure, alteration, or destruction.

3.2 Security Measures

  • Encryption: Passwords hashed; transmissions encrypted via HTTPS/TLS
  • Access Controls: Limited to authorized personnel
  • Infrastructure Security: Firewalls, intrusion detection, regular updates
  • Monitoring: Continuous monitoring for suspicious activity

3.3 Data Retention

  • Account data & uploaded content: Retained until deletion request
  • Logs & IP addresses: Retained up to 2 years; deleted afterward unless law requires longer
  • Payment transaction IDs: Retained for subscription duration plus 2 years for verification

Some data may be retained longer for legal compliance, investigations, or dispute resolution.

3.4 Limitations

No system is completely secure. You use the Service at your own risk.

4. Data Sharing and Disclosure

  • No Sale of Personal Information: We never sell, rent, or trade your personal information
  • Service Providers: Limited sharing for cloud hosting, analytics, and payment verification; providers must protect data and use it only for the specified purpose
  • Legal Obligations: Minimal disclosure to comply with laws, respond to authorities, protect rights, prevent fraud or illegal activity. Users notified when legally permitted
  • Business Transfers: In mergers or sales, information may be transferred to the acquiring entity, which will honor this Privacy Policy
  • Third-Party Ads: Advertising networks operate independently; we do not share personal data

5. Your Privacy Rights

  • Access & Data Portability: Request your personal data in a structured format ([email protected])
  • Correction & Update: Update account info or contact [email protected]
  • Deletion: Request deletion ([email protected]); processed typically within 30 days; some data may be retained for legal purposes
  • Objection & Restriction: Contact [email protected]
  • Withdraw Consent: Contact us or adjust account settings
  • Complaint: EEA users may complain to local data protection authorities

6. International Data Transfers

By using the Service from outside our operating region, you consent to data transfer to and processing in our region. GDPR-compliant safeguards are implemented for EEA users.

7. Children's Privacy

The Service is not for users under 18. We do not knowingly collect information from children under 18 or under 13 in the US (COPPA). If we become aware of collection without consent, we delete the data. Contact [email protected] if you believe a child provided information.

8. Do Not Track (DNT)

We do not respond to DNT signals, but we collect minimal data and do not engage in cross-site tracking or behavioral advertising.

9. Third-Party Links and Services

We are not responsible for the privacy practices or content of third-party sites. Review their privacy policies when visiting.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes take effect upon updating the "Last Updated" date and posting the revised policy. Material changes will be communicated at least 30 days in advance. Continued use constitutes acceptance.

11. Our Privacy Commitment

  • Minimal data collection
  • No content scanning or data mining
  • No sale of data
  • No third-party tracking
  • Transparency
  • User control over data
  • Strong security measures
  • Privacy-first payments
  • Minimal legal disclosure with user notification when possible

12. Contact Us

Privacy Inquiries: [email protected]
Data Access/Deletion Requests: [email protected]
General Support: [email protected]

We will respond within a reasonable timeframe, typically within 30 days.